Contact Info
1534 N. Moorpark Rd, Ste 336
Thousand Oaks, CA
info@oliveapp.co
(844) 356-2424

Blog

Our thoughts on all things electronic case management.

TCM Audit Appeals - Part II
Read More

TCM Audit Appeals - Part II

11/15/2019 By Nancy Leidelmeijer

As promised, here’s our follow up blog on TCM audits and appeals. Previously in Part I of this series, we noted that every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. The appeals process begins with the informal hearing. If the county does not prevail at this level, it can appeal at the formal level.

Auditor Access Configuration
Read More

New Feature - Auditor Access

11/14/2019 By Todd Mueller

So you just found out your agency is going to be audited. Now what, your wondering? First, take a deep breath and relax. If you’re on NurseReferralPro, you got this! If not, well...I feel your pain. 

Read More

TCM Audit Appeals - Part I

11/7/2019 By Nancy Leidelmeijer

Every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. State Department of Health Services (DHCS) auditors communicate with local governmental agencies (LGA) to obtain financial and other documents for their review. Many LGAs have been taken aback by extensive documentation requests and surprised by the audit findings.

Landline phone
Read More

Top Reasons Why The Old School Way of Case Management Doesn't Work Anymore

10/23/2019 By Wilson

How often do you have to deal with a clunky, outdated software while at work? You know, the systems that barely drag along, where the only thing you can do at times is hope that you will be able to finally get some work done today? This is something that happens all the time in various public sectors. Case management systems are often slow, ineffective, and out-of-date.

Read More

New Feature - Time Survey

9/23/2019 By Todd Mueller

We have been hard at work making NurseReferralPro better by the day. Today, we’d like to introduce you to a new feature we rolled out called, ‘Time Survey.’