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Thousand Oaks, CA
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Page 4 - Olive Blog

Our thoughts on all things electronic case management.

Auditor Access Configuration
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New Feature - Auditor Access

11/14/2019 By Todd Mueller

So you just found out your agency is going to be audited. Now what, your wondering? First, take a deep breath and relax. If you’re on Olive, you got this! If not, well...I feel your pain. 

Piles of paper
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Photo by Wesley Tingey on Unsplash

TCM Audit Appeals - Part I

11/07/2019 By Nancy Leidelmeijer

Every year the Targeted Case Management (TCM) programs and their cost reports are audited in California. State Department of Health Services (DHCS) auditors communicate with local governmental agencies (LGA) to obtain financial and other documents for their review. Many LGAs have been taken aback by extensive documentation requests and surprised by the audit findings.

Landline phone
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Photo by Quino Al on Unsplash

Top Reasons Why The Old School Way of Case Management Doesn't Work Anymore

10/23/2019 By Wilson

How often do you have to deal with a clunky, outdated software while at work? You know, the systems that barely drag along, where the only thing you can do at times is hope that you will be able to finally get some work done today? This is something that happens all the time in various public sectors. Case management systems are often slow, ineffective, and out-of-date.

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New Feature - Time Survey

09/23/2019 By Todd Mueller

We have been hard at work making Olive better by the day. Today, we’d like to introduce you to a new feature we rolled out called, ‘Time Survey.’

Writing on paper
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Photo by Green Chameleon on Unsplash

What is Public Health Accreditation?

09/19/2019 By Wilson

The Public Health Accreditation Board (PHAB) is a nonprofit organization dedicated to advancing the ongoing quality improvement for tribal, state, local, and territorial public health departments. PHAB is behind the development and supervision of the Public Health Accreditation process.